We know what it’s like to need support. Our philosophy is to treat you as we would like to be treated. With a hands on support center, online documentation and HD video tutorials, it’s no wonder that some of our best reviews are about our amazing support.
Our support team is available online 12 hours a day , to give you more detailed instructions.
Submit your purchase inquiry by email,
you can expect our reply within 24 hours.
Add our Whatsapp id : sanyi_support
Add our Whatsapp id : +86-18939965808 (Ma)
Before starting use SinoColor printers, please download software and manuals at : www.sinocolordg.com/download
It contains PrintConsole software, USB driver, Icc profiles, User Manual, Maintenance Guide, Installation Guide Video and some reference photos. Please read the manual carefully, it can help answer most questions.
Any technical issues, you can send email to email@example.com and expect our reply within 24 hours. Please send detailed description, photos or videos to help us better understand your question and give reply accordingly.
You can also get live help in working hours here via Skype id : sanyi_support
If the internet speed permits, we can connect with you via TeamViewer to remote control your PC and check. Then if you got a web camera, it maybe even more helpful. To do this, please go to www.teamviewer.com and download the latest version of teamviewer software, then send us your id and password generated by teamviewer.